Privacy Policy
Your privacy is our priority. Learn how we protect and handle your personal information with care and confidentiality.
At Well Mindly, we value your privacy and are committed to protecting your personal and sensitive information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our therapy and mental wellness services.
By accessing or using our website and services, you agree to the terms of this Privacy Policy.
Your privacy and trust are extremely important to us. At Well Mindly, we are committed to providing a safe, secure, and confidential mental wellness experience. 🌿
Information We Collect
We may collect the following types of information:
Personal Information
Name, email, phone number, age, and information you voluntarily provide through forms or communication.
Sensitive Information
Mental health, emotional well-being, or personal experiences shared during therapy sessions with your consent.
Technical Information
IP address, browser type, device information, and website usage data to improve your experience.
How We Use Your Information
Well Mindly uses the collected information for the following purposes:
Provide Therapy Services
To deliver personalized mental health services and therapy sessions.
Schedule Appointments
To manage your sessions and communicate appointment details.
Improve Services
To enhance our website, services, and overall user experience.
Support & Response
To respond to your inquiries, requests, and support needs.
We Do Not Sell Your Data
We do not sell, rent, or trade your personal information to third parties. Your data is used exclusively to provide and improve our services to you.
Confidentiality of Therapy Sessions
Your therapy sessions, conversations, and shared information are treated as strictly confidential.
Important: We follow ethical standards and professional practices to ensure your privacy, except where disclosure is required by law (such as risk of harm to self or others).
Information Sharing & Disclosure
We may share your information only in the following situations:
- With therapists or professionals directly involved in your care
- When required by law, court order, or legal process
- To protect the rights, safety, or property of Well Mindly, our clients, or others
We ensure that any third party involved follows appropriate data protection standards.
Data Security
We implement appropriate technical and organizational security measures to protect your personal and sensitive data.
Our Security Measures Include:
Encryption
Access Controls
Authentication
While no online platform is 100% secure, we strive to use commercially acceptable means to safeguard your information.
Online Therapy & Communication
Online therapy sessions and digital communication are conducted through secure platforms.
Your Responsibility: Users are advised to ensure they access sessions from a private and secure environment to maintain confidentiality on their end.
Cookies & Tracking Technologies
Our website may use cookies and similar technologies to:
- Enhance user experience
- Analyze website traffic
- Improve website functionality
You may choose to disable cookies through your browser settings; however, some features may not function properly.
Your Privacy Rights
You have the right to:
- Access the personal information we hold about you
- Request correction or update of your information
- Request deletion of your personal data (subject to legal obligations)
- Withdraw consent for data collection, where applicable
To exercise these rights, please contact us using the details provided on our website.
Third-Party Links
Our website may contain links to third-party websites.
Important: Well Mindly is not responsible for the privacy practices or content of external websites. We encourage users to review the privacy policies of any third-party sites they visit.
Changes to This Privacy Policy
Well Mindly reserves the right to update or modify this Privacy Policy at any time.
Any changes will be posted on this page with an updated effective date. Continued use of our services indicates acceptance of the revised policy.
Questions About Your Privacy?
If you have any questions or concerns regarding this Privacy Policy or how your information is handled, our privacy team is here to help.
Contact Our Privacy Team